Ask an Appliance Engineer
Get expert written advice from a domestic appliance engineer with over 40 years of hands-on repair experience.
Not sure whether your appliance is worth repairing? Complete the enquiry form below and I’ll review your appliance details. I’ll then email you a secure payment link before providing professional written advice tailored to your appliance and fault.
Hi, I’m Tony Deary
I’ve been repairing domestic appliances since 1984. Every day I receive requests for technical advice. Rather than give rushed answers over the phone or by message, I’ve created this service so I can properly review your appliance, photos and fault description before giving clear, professional written advice.
Why use this service?
Independent advice
Get an experienced opinion before booking a repair or replacing an appliance.
Save money
Find out whether a repair visit is likely to be worthwhile before spending more.
Likely fault advice
Photos, symptoms and model details can often point towards the likely cause.
How it works
- Complete the enquiry form.
Tell me about your appliance and the fault you’re experiencing. - I’ll review your enquiry.
I’ll read through your fault description and any photographs you upload. - I’ll email a secure payment link.
Once reviewed, I’ll email you the payment link and ask for any extra details needed. - You receive expert written advice.
After payment, I’ll provide practical written advice tailored to your appliance.
Who is it for?
Homeowners
Avoid unnecessary call-out charges and get an experienced opinion before booking a repair.
Landlords
Need to decide whether a repair is economical before authorising work? This service can help.
Letting agents
Receive independent professional advice before approving appliance repairs for tenants.
What appliances do I cover?
- Washing machines
- Washer dryers
- Dishwashers
- Tumble dryers
- Electric ovens
- Electric cookers
- Electric hobs
- Fridge freezers
- Cooker hoods
- Built-in coffee machines
- Waste disposal units
What will my advice include?
- The most likely fault
- Whether the appliance is worth repairing
- Whether replacement may be the better option
- What further checks may be worthwhile
- Whether I recommend booking an engineer
- Advice fee deducted if you later book a repair with me
Why pay for appliance advice?
Every day I receive messages asking questions such as “my washing machine won’t drain”, “my oven has stopped heating” or “is my fridge worth repairing?”.
Providing accurate technical advice takes time and experience. This online advice service allows me to carefully review your appliance details, model number, symptoms and photos before providing practical written advice specific to your appliance.
In many cases, this can help avoid an unnecessary repair visit or help you decide whether an appliance is worth repairing.
Important safety note
This is a written advice service, not a guaranteed diagnosis and not a repair visit. Advice is based on the information, symptoms and photos you provide.
If your appliance is smoking, burning, leaking badly, tripping the electrics or has exposed wiring, stop using it and arrange a proper inspection before using it again.
This service does not cover gas appliances, commercial appliances, emergency call-outs or unsafe electrical work.
Tell me about your appliance
Complete the enquiry form below. I’ll review your enquiry before emailing a secure payment link. Once payment has been received, I’ll provide expert written advice tailored specifically to your appliance.
Advice enquiries are handled separately from normal repair bookings using: advice@kitchenappliancerepair.co.uk
Please do not send payment until I have emailed you the secure payment link.
Start Your Enquiry
Complete the enquiry form below with as much information as possible. I'll personally review your appliance details before emailing you a secure payment link. Once payment has been received, I'll provide professional written advice tailored to your appliance and fault.
What to Include
- Your appliance type and brand
- Model number (if known)
- Age of the appliance
- A full description of the fault
- Any error codes shown
- What the appliance is or isn't doing
- Any unusual noises or smells
- Photos of the appliance, rating plate or fault where possible
Professional Advice From Just £5.99
Every enquiry is personally reviewed before payment is requested. If your enquiry requires additional research I'll let you know the cost before sending a payment link.